Privacy Policy
Last updated: April, 14th, 2025
Splight Limited ("us", "we", or "our") operates splight.tech, splight-ai.com, and associated subdomains (the "Site"). This Privacy Policy informs you of our practices regarding the collection, use, and disclosure of Personal Information for users of the Site and Splight platform.
By using the Site or accessing the platform, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We collect and process personal information for the purpose of delivering our services securely and effectively. This includes:
Email address – For user authentication and communication.
Full name – To personalize the user experience and enable collaboration within the platform.
IP address, device and browser information – Collected by our identity provider (Auth0) to enhance login security and session control.
Session metadata, user agent, HTTP headers – For diagnostics, analytics, and security monitoring.
We do not collect sensitive personal information such as government ID numbers, home addresses, or financial data.
Log Data
When you visit our Site, we automatically collect certain information ("Log Data") sent by your browser. This may include your IP address, browser type and version, time and date of visit, pages viewed, time spent on pages, and other usage statistics.
We may also use third-party services such as Google Analytics or HubSpot to collect, monitor, and analyze this data.
Communications
We may use your contact information to send you newsletters, product updates, or promotional materials. You may opt out of receiving these communications at any time.
Cookies
Cookies are small files that may include an anonymous unique identifier. They are sent to your browser from websites and stored on your device.
We use cookies to:
Enable platform functionality,
Improve user experience,
Perform analytics.
You may configure your browser to refuse cookies or alert you when cookies are being used. Note that disabling cookies may impact functionality.
Data Access and User Rights
If you are a registered user of the Splight platform, you may request access to, correction of, or deletion of your personal data by contacting help@splight.tech. We respond to all such requests in accordance with applicable data protection laws.
Data Retention and Disposal
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Specifically:
Email address and full name (when provided) are deleted immediately upon account deletion.
Session-related metadata, such as IP address, user agent, HTTP headers, and login activity, is discarded automatically when the user logs in again (i.e., data is reset upon each new session).
All data is securely deleted or anonymized using automated workflows, and no personal data is retained beyond its intended use.
Users are responsible for ensuring that the personal information they provide is accurate and up to date.
Security
We implement security controls designed to protect your Personal Information, including encryption in transit and at rest, access controls (RBAC), secure VPN for admin access, and multi-factor authentication (MFA). However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Vendors
Certain personal information may be processed by authorized service providers (such as our authentication platform, infrastructure providers, etc.). We maintain and review a list of approved vendors with access to personal data to ensure continued compliance.
Breach Notification Policy
We maintain a formal incident response and breach notification policy. In the event of a data breach involving personal information, affected users will be notified promptly in accordance with legal requirements.
Changes to This Privacy Policy
This Privacy Policy is effective as of the date listed above and remains in effect unless modified. We reserve the right to update or change our policy at any time. Any changes will be posted on this page, and in the case of material changes, we will notify you by email or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 info@splight.tech